If you have difficulty using or accessing any element of this website, please email us at info@mycloudgrocer.com and we will work with you to provide the information, item, or transaction you seek through a communication method or that is accessible for you consistent with applicable law (for example, through telephone support).
The Market Place desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our website a successful and enjoyable experience.
Although we are proud of the efforts that we have completed and that are in-progress, we at The Market Place view accessibility as an ongoing effort.
My Cloud Grocer is committed to providing accessibility and usability of its website, https://mycloudgrocer.com/, for all people with disabilities. We work with an experienced accessibility consultant to implement the elements of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as components of its Web accessibility standards or other standards to the extent required by the Americans with Disabilities Act (“ADA”).
Bellow are just some of the many ways that https://mycloudgrocer.com/ is accessible and meets the above accessibility standards:
| ⚪ Descriptive alt text is assigned to every meaningful image on our website |
| ⚪ Our website is navigable without a mouse, by keyboard only |
| ⚪ Closed captioning is auto-generated on all videos on our externally hosted Youtube channels |
| ⚪ Text transcripts for all video and audio are auto-generated on our externally hosted, Youtube channels |
| ⚪ We ensure that all text to background color contrast meets a 4.5:1 ratio |
| ⚪ We include a skip navigation link on all pages of our website |
| ⚪ We strive to maintain a consistent and predictable layout throughout our website |
| ⚪ We only integrate and link to third-party apps, scripts, and websites that are meeting WCAG 2.1 AA standards |
All code created by our 3rd Party developers is put through an ADA Compliance testing process to ensure compliance prior to publishing. Beyond our existing remediation measures, we continually review our website to ensure we adhere to best practices in web accessibility.
Please contact My Cloud Grocer with your accessibility questions. Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on https://mycloudgrocer.com/, please contact us at info@mycloudgrocer.com If you do encounter an accessibility issue, please be sure to specify the Web page in your email, and we will make all reasonable efforts to make that page accessible for you.
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Website Accessibility Assistance