eCommerce  platform

Designed exclusively for grocers, our platform provides everything you need to engage your customers
and fulfill their orders.

OUTSTANDING SHOPPING EXPERIENCE WITH 0.2 SECONDS AVERAGE PAGE LOAD TIME

Outstanding shopping experience with 0.2 seconds average page load time

 

Our platform is super-fast and easy to navigate. It consistently loads pages in 0.2 seconds on average, regardless of the number of products offered on the site. It grows as you grow. Many supermarket ecommerce platforms experience a severe slowdown as they add more products to the mix.

Why do we pay such close attention to a small detail like load time? According to Google, even a fraction of a second shaved off load time tends to boost customer confidence and trust in your site, and sow the seeds that will make them tell others about you.

ENGAGE SHOPPERS WITH SHOP-BY-RECIPE, DIGITAL CIRCULARS AND QUICK RE-ORDER

Engage shoppers and keep them coming back with Shop-by-Recipe, Digital Circulars, My Favorites, and Quick Re-order

 

Your customers are looking for creative ideas to keep their meals fun. Now they can find a recipe, click the “Shop by Recipe” button, and send ingredients to their shopping cart. They will also complete their shopping list much faster when they start with a pre-populated list of the products they normally buy, or by quickly sending all the items from their previous order directly to their shopping cart. With our platform it’s that easy!

And, of course, we will keep your customers constantly engaged by sending them interactive digital circulars on your behalf!

INTEGRATED WITH YOUR POS, CREDIT CARD PROCESSOR AND LOYALTY PROGRAM

Integrated with your POS, Credit Card Processor and Loyalty Program

 

We implement an integrated uber system, so your online supermarket software functions effortlessly with your existing back office and your POS computer systems. And we handle ongoing technical activities like upfront product imports as well as regular updates to products, prices and stocked quantities.

FULLY MANAGED SOLUTION FOR YOUR CONVENIENCE

Fully managed solution for your convenience

 

We take care of ecommerce, so you can take care of business.

We routinely monitor, maintain and upgrade the software for your online store, to make sure you continue to enjoy a state-of-the-art system with the latest updates as well as all new releases.

The smallest details are important when it comes to food photography. We use only professional, high-resolution images that your customers can almost smell and taste.

We establish long-term relationships with our clients. We’re not a vendor. We’re a valued partner. You’ll always have full access to our deep industry expertise in the grocery and supermarket business, especially the online space. We’ll guide you hand-in-hand throughout the process as we work together to advance your business.

EXTREMELY CUSTOMIZABLE TO MEET YOUR UNIQUE NEEDS

Extremely customizable to meet your unique needs

 

We design your website to embody your brand and to reflect your business processes. Good design leaves an indelible impression on customers, and helps you quickly and accurately fulfill their orders. Good custom design will pay big dividends for your business.

HIGHLY SECURE DATA PROCESSES - PCI COMPLIANT

Highly secure data processes – PCI Compliant

 

Your online store is always open for business, because it’s hosted in a secure data center that’s state-of-the-art. You’ll never have to worry about data backup, disaster recovery, or security monitoring. We’ve got you covered. We are fully compliant with PCI requirements.

ORDER FULFILLMENT & DELIVERY MODULES

Order Fulfillment & Delivery Modules

 

Our skillfully engineered fulfillment and delivery modules ensure that your customers’ orders are fulfilled and delivered quickly and efficiently, maintaining customer satisfaction. And happy customers are loyal customers. The improved in-store process efficiencies save you time and money.

ANALYTICS WITH POWERFUL REPORTING

Analytics with Powerful Reporting

 

Our platform’s back-end is fully equipped with powerful ecommerce reporting and analytics. These tools provide you with valuable intelligence to excel in marketing and fine tuning your business.

Why Choose Us?

  • MCG clients are consistently outperforming their competitors and enjoy highest online basket sizes in the industry!*

* Brick Meets Click Study, 2016

  • MCG is rated #1 end-to-end eCommerce supermarket service provider in USA*

*My Cloud Grocer has the highest NPS score in its industry

0 %
INCREASE

in store sales our clients have enjoyed after going online with us

0 $
MILLION

online grocery sales processed
by our clients

0 %
LARGER

online vs in-store basket size when customers shop on our platform

0 $
BILLION

annual online grocery sales
projected by 2025

Our  clients

Close partnerships with awesome clients allows us to provide the best service

OUR CLIENTS TESTIMONIALS

White Paper

The Key To Profitable Grocery eCommerce

 

This industry report was written to meet the information needs of a wide range of supermarket executives. It’s equally applicable to the C-Suite executive at a regional chain or national supermarket as it is to the owner of a large single location grocery store.

We have compiled valuable information into a single source document to help supermarket executives evaluate their options in the digital space, and formulate their strategies.

Contact Us

Are you ready to launch your brick-and-mortar supermarket into the online grocery space?
We’re here to help.
Please give us a call at 718.480.5000 to schedule a live demo.
Or send us a message using this form.

OUR OFFICE

Address: 580 Crown St, Suite 405, Brooklyn, NY
Phone: 718.480.5000
Email: info@mycloudgrocer.com
Web: www.mycloudgrocer.com

BUSINESS HOURS

Monday to Thursday: 9:00 AM to 9:00 PM
Sunday: 10:00 AM to 6 PM
Friday: 9:00 AM to 4 PM
Saturday: closed

CONTACT US FORM

CONTACT US FORM

BUSINESS HOURS

Monday to Thursday: 9:00 AM to 9:00 PM
Sunday: 10:00 AM to 6 PM
Friday: 9:00 AM to 4 PM
Saturday: closed

OUR OFFICE

Address: 580 Crown St, Suite 405, Brooklyn, NY
Phone: 718.480.5000
Email: info@mycloudgrocer.com
Web: www.mycloudgrocer.com